Your satisfaction matters to us. If your purchase doesn’t meet your expectations, we’re here to make the return process as simple and convenient as possible.

Return Eligibility

• Returns can be requested within 45 days of delivery.

• At least 90% of the product must remain unused.

• Items must be returned in their original condition and packaging.

How to Request a Return

• Contact our support team via WhatsApp at 03238252909 to initiate your return.

• Our team will guide you through each step of the process.

• Once approved, returns are processed within 3–7 working days.

Refund Policy

• Original delivery charges are non-refundable.

• Refunds are issued after the returned product has been received and inspected by our team.

Return Shipping Responsibility (Outside Karachi)

• Customer-initiated returns: The customer is responsible for all return shipping costs.

• Damaged, leaking, or incorrect items: We will cover the return shipping costs if the issue is verified by our support team.

• Customers must contact our support team before shipping any product back to ensure the return is approved and the correct return instructions are provided.